Mental Health Services in Tunkhannock, PA!
Our Location
70 Hollow Crest Rd
Tunkhannock, PA 18657
Call Us
(570) 240-4774
Adult Crisis Services
Community Counseling
(570) 552-6000
Children's Crisis Services
Children's Service Center
(570) 825-6425

Blended Case Management (BCM) is a service that assists children and adolescents with a variety of behavioral health/medical needs and their families by building a strong network of community resources and services.


Our Case Managers

Kaylee Phelps, BS

Case Manager

Lori Bennett, BCM

Case Manager

Donald Miller, BCM

On Call Case Manager

What is Blended Case Management? 

The BCM program plays a major role by linking clients with needed services in the community.  A Case Manager will advocate for children and their families; help negotiate complex systems such as special education and social services; assist families in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care and recreation and provide on-site crisis intervention.  On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise.

The Role of a Blended Case Manager

A Case Manager is someone who is dedicated to helping obtain access to the support services your family needs.  The role of the Case Manager is to be a stable resource, available to assist the family as challenges arise both day to day and long term and will work to connect the family with any and all resources that they may need.

How can a Blended Case Manager help ?

Each individual is assigned a case manager who will work to monitor and access services. The type of case manager will depend on the individual’s level of need.  Individual's may be seen as often as weekly with a minimum of once-a-month face-to-face contact, depending on level of care needed.  The level or type of case management service is determined by the intensity of each family’s unique situation.

While focusing on the long-term future for your family, the main goals are to provide:

  • Assistance accessing and maintaining community supports and services
  • Coordination of care among providers, school districts and any other system your family may need
  • Family Support tailored to assist individuals through times of need
  • Development of Youth and Family Individualized Service Plans
  • On-call Case Management available 24 hours/7 days a week for supportive assistance