If you are experiencing an emergency, please call 911 or proceed to your nearest Emergency Room immediately.

Helpline NEPA

Help Line is an information and referral service and first response point for crisis calls in Bradford, Clinton, Columbia, Lackawanna, Luzerne, Lycoming, Montour, Northumberland, Pike, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne and Wyoming Counties. We also provide services in Monroe County with our partner PoconoInfo. It operates twenty-four hours a day, 365 days a year, staffed by trained caseworkers as a program of the Family Service Association of NEPA.

Dial 2-1-1Where Available)

Toll Free: 1-888-829-1341

Local: 570-829-1341

Area Agency on Aging
Luzerne & Wyoming Counties

The Area Agency on Aging is a county agency serving the needs of the residents of Luzerne and Wyoming Counties, Pennsylvania. The Agency was first established by the Luzerne County Board of Commissioners in 1968. Under the provisions of the Federal Older Americans Act of 1965, the Agency was designated to serve as the Area Agency on Aging for the two-county area in 1974. As an Area Agency on Aging, the organization is responsible for planning and coordinating a comprehensive system of social services for the older residents of the community. The Agency acts as an advocate and speaks out on all issues related to the well-being and needs of older persons.

Toll Free: 1-800-252-1512

Local: 570-822-1158


Commission on Economic Opportunity
Food Bank, Housing Assistance, Energy Assistance

CEO was incorporated in 1966 as a community action agency to alleviate poverty.  This multi-service nonprofit organization is governed by a Board of Directors comprised of three constituencies with equal representation: consumers, public sector, and private sector.  With its central office in the Heights neighborhood of Wilkes-Barre, CEO maintains site offices in downtown Wilkes-Barre, Kingston, Hazleton and Tunkhannock.

Phone: 570-836-4090



HANDS of Wyoming County

HANDS (Helping Area Needs for Diverse Services) of Wyoming County is a 501(c)3 non-profit organization whose mission is to improve the quality and availability of early care and education in Wyoming County. This is done through implementing planning strategies, supporting growth and development of high quality early child care, and making sure early child care staff are well trained and informed with the latest information about the care of children. HANDS also advocates for early education by informing policymakers and the community about current issues, challenges and opportunities surrounding early care and education.

Phone: 570-836-2350


North Penn Legal Services
Legal Aid 

North Penn Legal Services is a nonprofit organization providing civil legal aid to low-income residents of Northeastern Pennsylvania. We provide legal assistance so that people can know their rights and free legal representation in non-criminal matters such as eviction from housing, discrimination, family law, and consumer protection issues.

Toll Free: 1-855-236-6405

Local Phone: 570-229-4100